Ordering

• We accept Department PO’S
• We accept Visa and Master card on-line, by fax, or by phone.
• We accept money orders and Cashiers checks
• We do accept personal checks-keep in mind shipping may be delayed until payment is confirmed.
• All orders outside the United States must be credit cards or U.S. Funds

Shipping

All payments must be made before shipping. If you do not wish to use our secure shopping cart, just mail your payment to us.

Make your selection, print the shopping cart contents and mail it with payment. Please include your name, shipping address, phone number, and email.

We make all efforts to ship the same day you order.
We use DHL, UPS, and the US POSTAL SERVICE
Shipping time: 1-5 Business Days

• $1.00 - $50.00 = $8.00
• $50.01 - 99.00 = $9.00
• $99.01 - 199.00 = $11.00
• $199.01 - 399.00 = $15.00
• $399.01 - 1000.00 = $18.00

These are average prices.
Please be sure to provide the proper contact information. Please, contact us anytime for shipping estimates.

• We ship to all US, military (APO, FPO) and US Territories, as well as Canada
• All international destinations and all addresses outside the US48 PAY ACTUAL COST OF SHIPPING. Since exact costs vary greatly by destination and weight, average costs DO NOT APPLY. If cost exceeds 20% of average cost you will be notified via email or phone to approve the additional charge.

Privacy

Protecting your personal information is extremely important to us. We hate spam, dinner time phone calls, and junk mail. Universal K-9 WILL NEVER sell, rent, or give away our clients names, addresses, phone numbers, or email TO ANY ONE. We periodically send out emails to our clients. If, at any time, you want off our list, just email us with the word REMOVE and we will immediately remove you from our list.

Catalog

With today’s technology, it doesn’t make sense to kill more trees to make a catalog. Since we are constantly adding quality products a catalog would not be cost effective. The more we keep our prices down, the more we keep your prices down.